Use and Disclosure of Personal Information

Generally we collect personal information in order to provide, or give access to, a particular service. The personal information we collect allows us to provide a better, more customised level of service. We may also use or disclose personal information for purposes related or ancillary to the main purpose for which we collect it and where such disclosure would be reasonably expected. Some examples are: informing users about our products and services, providing services to users, identifying and contacting users, establishing and maintaining user records, internal accounting and administration, and regulatory reporting and compliance.

Should there be any other uses or disclosures then these will be conveyed at the point of collection. Should the data being collected be used in a manner contrary to the primary purpose of collection then WIGSAT will take all reasonable steps to inform individuals about how the information will be used, unless the use is exempt under a National Privacy Principal.

We sometimes outsource some of our internal functions and activities to other companies. In doing this we may disclose personal information, such as name and address details, to enable the service provider to undertake that particular function. Also, in order to effectively provide users with the services and benefits for which they joined it may sometimes be necessary to distribute personal information within WIGSAT or disclose it to other companies. These companies include, but are not limited to outsourced service providers.

Our Privacy Policy requires that confidentiality agreements be in place specifically prohibiting these service providers from using or disclosing the personal information we have provided for any purpose other than the purpose it was made available to them.

Should WIGSAT come into possession of personal information relating to a third party then that information will either be destroyed or the third party will be informed as soon as practicable of the possession of the information.

Data Quality

WIGSAT takes all reasonable steps to make sure that the personal information collected, used or disclosed is accurate, complete and up-to-date.

Data Security

WIGSAT undertakes to ensure the security of personal data. Electronic data is held on a secure database. Only authorised personnel can access this information.

WIGSAT aims to ensure that personal data is protected from misuse, loss, unauthorised access, modification or disclosure. Personal information that is no longer required is destroyed. WIGSAT has developed systems to prevent unauthorised access to our premises, systems or physical storage locations. Data security systems are regularly reviewed and updated if appropriate.

Access and Correction

Should anyone wish to access their personal information held by WIGSAT, they can access their user account on the WIGSAT website.

Identifiers

WIGSAT will not collect sensitive information about clients unless: the individual has consented; or the collection is required by law; or the collection is necessary for the establishment, exercise or defense of a legal or equitable claim.

Website

When you visit WIGSAT web site our web server automatically recognises the name of the domain you access on the internet, the date and time you access our site and the internet protocol address of the web site you used to contact us. The level of information we obtain from you when you visit this site depends on what you do within the site.

This information enables WIGSAT to run tools that record usage and create statistics about our site. These statistics are used to evaluate and understand how our web site is used and for making improvements to the site. The information we receive via email is aggregated and informs us what pages have been visited. Voluntary information you provide to us in survey form for example is used internally within WIGSAT and will not be distributed to other persons or organisations.

Should you contact us via email or online forms, WIGSAT employees and business partners may use this information to make contact with you. In no way will this information be distributed for commercial use to other persons or organisations.

Further Information About Privacy Rights and Obligations

For more information about what WIGSAT is doing to protect individual privacy, or if anyone believes that we have not followed our Privacy Policy please contact us:

WIGSAT
204 Ventress Road
Brighton, Ontario K0K 1H0
Canada
wigsatadmin@wigsat.org